Refund policy

Refund & Cancellation Policy

We offer digital products (such as downloadable files, educational content, jazz licks bundles, sheet music, etc.). Please read our policy carefully before making a purchase.

🔒 Refund Policy

Due to the nature of digital products, all sales are final.
We do not offer refunds, cancellations, or exchanges once a purchase has been completed.

Once the product has been delivered or access has been granted, it cannot be “returned,” and therefore no refunds can be issued.

⚠️ Customer Responsibility

By completing a purchase, you agree that it is your responsibility to:

• Carefully review the product description
• Ensure the product meets your needs
• Check compatibility (file types, format, content)

🛠️ Technical Issues

If you experience any technical issues (such as trouble accessing or opening files), we are here to help.

Please contact us at: rokahav@gmail.com
We will make sure you receive a working file or appropriate solution as soon as possible.

🤝 Customer Support

Your satisfaction matters to us.
If you have any questions before or after your purchase, feel free to reach out - we’re happy to assist.